Privacy & Cookie Policy

1. Information We Collect

We may collect the following types of personal data:

• Personal details (name, email, phone number, address) when you place an order or contact us.

• Payment information (processed securely through third-party payment providers).

• Website usage data (IP address, browser type, pages visited, time spent on our site).

2. How We Use Your Information

We use your data for the following purposes:

• Order Processing: To fulfill purchases and provide customer service.

• Communication: To respond to inquiries and provide updates on orders.

• Marketing (with consent): To send promotional offers, newsletters, and updates.

• Security & Fraud Prevention: To monitor and prevent fraudulent transactions.

3. How We Store & Protect Your Data

• We implement industry-standard security measures to protect your data from unauthorized access.

• Personal information is retained only as long as necessary to fulfill legal and business obligations.

• Payment details are processed securely and never stored on our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Service Providers (shipping partners, payment processors, email service providers) to fulfill orders and communications.

• Legal Authorities when required by law or to protect our rights.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. These may include:

• Essential Cookies: Necessary for website functionality.

• Analytical Cookies: To track website usage and improve performance.

• Marketing Cookies: Used for targeted advertising (only with consent).

Managing Cookies:

You can adjust cookie settings in your browser or opt-out via our cookie consent banner.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

• Request data portability or object to data processing.

To exercise these rights, contact us at hello@bagkraft.co.uk

7. Updates to This Policy

We may update this Privacy & Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

8. Contact Information

For any privacy-related inquiries, please contact us:

Bagkraft
Unit 23 Rockhaven Business Centre,
Commerce Close, Westbury BA13 4FZ
Tel: 01373 481 600
Email: hello@bagkraft.co.uk

By using our website, you consent to the terms of this Privacy & Cookie Policy.